Terms & Conditions

This information and communication service is provided by Worldhotel Saltanat Almaty, 164 Nazarbayev Avenue, Almaty, 050021, Kazakhstan and World Hotels AG (Worldhotels) Main Airport Center, Unterschweinstiege 2-14, 60549 Frankfurt am Main, Germany. With this access, the user accepts the following terms of use without restrictions.


World Hotels AG has made every effort to ensure that the information contained in this web site is accurate. However, World Hotels AG makes no warranty, either expressed or implied as to its correctness or completeness. It may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. World Hotels AG and its agencies shall not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honour reservations or information affected by such inaccuracies. The Worldhotels websites contain information on our products and services, not all of which are available in every location. A reference to a product or service on a Worldhotels website does not imply that such product or service is or will be available in your location. World Hotels AG reserves the right to make changes, corrections, cancellations and/or improvements to content and information given on this website, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction. World Hotels AG and its agencies are excluded from any liability for damages that might arise directly or indirectly from the use of information on this website. World Hotels AG is only responsible for such damages in connection with the use of this website, which have been caused intentionally or due to negligence. For these, the Worldhotels’ responsibility is limited to the foreseeable, typical damages, as long as it is not due to negligent handling or omission by the vendor's agencies, or as long as no important contractual obligation has been violated. World Hotels AG is not responsible for the content of external web sites linked to this site.


The content and information displayed on this website (text, pictures, graphics, animation, media objects and the layout) is subject to the copyright and other data protection acts. All rights reserved. The content of these pages may not be copied, altered or provided to third parties without the consent of World Hotels AG. In particular, duplicates, translations, storage and processing in other electronic media are not permitted. You agree that you will not use any device, software or other instrument to interfere or attempt to interfere with the proper working of our site, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior express consent from an authorized World Hotels AG representative (such consent is deemed given for standard search engine technology employed by internet search providers to direct Internet users to this site). Some pages contain pictures, text or media objects that are subject to the third party copyright protection.


Unless specified otherwise, all brands on the website are trademarks of World Hotels AG. This particularly applies to the Worldhotels brand name, brand logos, company logos and other emblems. The brand names and design elements used on these web pages are the intellectual property of World Hotels AG, Germany.


This is a German website and is subject to German Law. Jurisdiction for disputes concerning this Internet presence is Frankfurt/Main. Should any of the above terms of usage become ineffective, the validity of the remaining terms will remain unaffected by it.

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